Rizort Price Match Promise
Found a better rate for your hotel on another site? Tell us and we promise to match the rate!
If you find a room at a lower rate, within 24 hours of booking, Rizort promises to match it. What more? We will offer you a complimentary spa voucher* for two, within the same hotel.
Terms and conditions to qualify
The lower rate found:
· Must have exact booking requirements and rate type and cancellation policy
· Must be for the same hotel, room type (including the same number and size of beds), stay dates/length, number of guests and inclusions
· Must be available publicly and can be verified on the other website
· Must be comparable to a fully paid confirmed booking
· Should be for a booking made 48 hours in advance of stay
– Current booking, which is under review, not confirmed or have not been paid in full
– Bookings older than 24 hours
– Same day booking
– Booking which has either been used or canceled
– Bookings made through discounted channels or offline/unauthorized travel agents, reseller site or any such third party
– Rates which are part of a special package, corporate rates, loyalty program or deal
– Rates offered by websites not disclosing property name till payment and booking is made successfully
– Currency exchange fluctuations causing rate fluctuation within 2% range
– Rates quoted on websites that can’t confirm the booking and accept payments (e.g. websites linking to a third party’s website)
– Rates which cannot be verified by Rizort
How to Claim
Please send an email to email@example.com with the subject “Price Match Claim For Booking ID- < enter your Rizort booking> ” along with the visible screen shot of the lower price. Kindly mention the exact URL where you have found the lower price.
* Value of the voucher is at the sole discretion of Rizort